Privacy policy.

At BB Interiors, we value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you visit our website www.bbinteriors.co.uk, contact us, or engage our services.

1. Who We Are

BB Interiors Ltd is a boutique interior design studio based in London.

  • Company registration number: 14800633

  • VAT number: 445 2937 77

  • Registered address: Office 20, The Landing, 131 Upper Richmond Rd, London, SW15 2TL

  • Contact email: info@bbinteriors.co.uk

For the purposes of the General Data Protection Regulation (GDPR), we are the “data controller.”

2. Information We Collect

We may collect and process the following types of personal data:

  • Information you provide directly (e.g. via contact forms, enquiries, or newsletter sign-ups): name, email, phone number, address, project details.

  • Technical data collected automatically: IP address, browser type, operating system, and website usage information (via cookies and analytics).

  • Marketing & communications preferences (when you subscribe to updates).

We do not collect sensitive personal data unless explicitly required for a service and with your consent.

3. How We Use Your Information

We use your personal data for:

  • Responding to enquiries and providing design services.

  • Sending updates, newsletters, or invitations (if you opt in).

  • Improving our website and understanding how visitors use it.

  • Meeting legal, tax, and regulatory obligations.

We will only use your data where the law allows and for legitimate business purposes.

4. Sharing Your Information

We respect your confidentiality. Your data may be shared with:

  • Trusted third-party providers (such as IT support, cloud storage, analytics tools, marketing platforms).

  • Professional collaborators (e.g. contractors, architects, or suppliers — only where relevant to your project and with your consent).

  • Regulators or legal authorities, if required by law.

We do not sell or rent your personal information to third parties.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Typically, this is:

  • Client project files: up to 7 years (to meet tax/accounting obligations).

  • Marketing contacts: until you unsubscribe or request deletion.

  • Website enquiries: up to 2 years unless converted into client work.

6. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request erasure of your personal data (“right to be forgotten”).

  • Restrict or object to processing of your data.

  • Withdraw consent at any time (where consent was the legal basis).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how we handle your data.

To exercise your rights, please contact us at mgr@bbinteriors.co.uk

7. Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us improve your browsing experience, understand visitor behaviour, and personalise content.

Types of Cookies We Use

  • Strictly Necessary Cookies – enable core site functionality (cannot be switched off).

  • Performance & Analytics Cookies – help us understand how visitors use our website (e.g., Google Analytics).

  • Functional Cookies – remember your preferences (such as language or location settings).

  • Marketing Cookies – may be used to deliver personalised ads or track performance of campaigns.

Managing Cookies

On your first visit, you will be asked to accept, reject, or customize cookie settings via our banner. Non-essential cookies will only run if you give consent.

You can also manage or delete cookies directly in your browser settings. Please note that disabling cookies may affect the website’s performance.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, alteration, or loss.

9. Links to Other Websites

Our website may contain links to external sites (e.g., press features, suppliers). We are not responsible for the privacy practices of other websites and encourage you to read their policies.

10. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or requests regarding this Privacy & Cookie Policy, please contact us:

  • Email: mgr@bbinteriors.co.uk

  • Postal Address: Office 20, The Landing, 131 Upper Richmond Rd, London, SW15 2TL